Privacy and Data Policy

At Quckspin we take your privacy seriously. This page describes what personal and technical information we may collect, how we use and protect it, and the choices available to you. It explains our practices in clear terms so you can understand how your data is handled when you interact with our games, services, or website.

Types of data we collect

We collect several categories of information to deliver services and maintain secure operations.

Personal data

Personal data may include your name, email address, date of birth, and contact details when you create an account via a partner operator or contact us directly. We only collect the minimum personal information needed to respond to requests, provide service updates, or perform identity checks where required by a partner operator.

Technical data

Technical information includes IP addresses, device identifiers, browser and operating system details, screen size, and usage logs. This data helps us optimise game performance, diagnose issues, and protect against fraud.

Transactional data

Transactional data relates to your activity with our games and services, such as game sessions, bets and wins tracked by operators, session timestamps, and any communications about account or payment issues. Financial transactions are generally processed by the casino or payment provider you use; we may receive anonymised or aggregate transaction data for reporting and quality control.

How we use information

We use collected data to deliver and improve our games, manage business relationships with operators and partners, detect and prevent fraud, respond to support requests, and comply with legal obligations. We may also use aggregated data for analytics and to improve game design and stability.

Data protection practices

We implement organisational and technical measures to protect data against unauthorised access, loss, or misuse. These measures include access controls, encrypted data storage where appropriate, secure development practices, and staff training. Quck Spin maintains a recognised information-security certification as part of our security programme.

Cookies and tracking technologies

We use cookies and similar technologies to collect technical and usage data, to remember preferences, and to measure performance. Some cookies are essential for game delivery, while others support analytics. You can manage cookie preferences through your browser or via partner operator controls when available.

User rights

You have rights over your personal information, including the right to access, correct, or request deletion of your data where applicable. Requests may be handled by us or by the operator that manages your player account - in many cases account-level changes must be made through that operator. We will assist with requests related to data we control.

Access, correction and deletion

To request access, correction, or deletion of personal data that we hold, contact our privacy team at [email protected]. We will verify requests to protect your privacy and provide guidance on next steps. Some requests may be limited by operational or legal requirements.

Information sharing and third parties

We share data with service providers, hosting partners, analytics providers, and regulated operators to provide services and meet legal obligations. We require partners to protect data and limit use to agreed purposes. We do not sell personal data.

Privacy policy updates

We may update this policy to reflect changes in our practices. Material changes will be posted on this page and take effect from the date indicated. If you have questions about our privacy practices, please contact [email protected].